Refund Policy
Refund Policy for Digital Products
At The Peak Man, we are committed to providing high-quality digital products that deliver real value. Due to the nature of digital goods, all sales are final and non-refundable once a purchase is completed. However, we understand that issues may arise, and we are here to assist you.
Non-Refundable Policy
Since our products are digital and instantly accessible, we do not offer refunds, exchanges, or cancellations once an order has been processed. This policy helps protect the integrity of our content and ensures fair access for all customers.
Order Issues & Assistance
If you experience any technical difficulties, did not receive your download, or encounter an issue with your purchase, please reach out to us at help@thepeakman.com, and we will promptly resolve the issue.
Exceptional Cases
While refunds are generally not provided, we may offer resolutions in the following cases:
- Duplicate Purchases: If you accidentally purchased the same product twice, contact us within 48 hours of purchase for assistance.
- Non-Delivery: If you did not receive the download link due to a system error, we will ensure you receive your product.
- Corrupt or Inaccessible Files: If your file is not opening or is incomplete, we will provide a working version.
By completing your purchase, you agree to this refund policy. If you have any concerns, please contact us at help@thepeakman.com, and we will do our best to assist you.